Complete shift setup before your first session. Targets and pay rate drive the performance tracker all day.
Who and where
Daily targets
Pre-shift checklist
Check BSG booking system — confirm today's confirmed sessions are blocked
Only block slots with confirmed clients — never pre-block empty time
Review next 7 days — identify gaps to fill
Brief BSG venue staff on TPI screen bonus ($5/screen after 3 per month)
Tell them their current monthly count
Simulator and Full Swing technology confirmed working
BioGolf signage in place — tabletop flyer, A4 snapframe, SIM screensaver active
Reviewed today's client list
$0
Revenue today
0
Sessions
0
TPI screens
0
Memberships
REVENUE VS TARGET
$0 of $—
Log a session
Sessions today
| # | Client | Type | Pax | Revenue | Mem | BSG staff | Notes |
|---|
No sessions logged yet
Performance ratio
$0
Revenue generated
$0/hr
Est. pay cost
Enter hours at EOD
—
Rev / pay ratio
Target: 3x+
Rule: Only block BSG simulator time for confirmed BioGolf bookings. Cancellations within 24hrs or no-shows — 1pax rate applies ($30.40).
Add simulator slot
Upcoming schedule
No slots scheduled yet
Rate reference
1
$30.40
20% off
2
$41.60
20% off
3
$47.25
25% off
4
$50.40
30% off
5
$58.50
35% off
6
$64.80
40% off
BSG staff earn $5 per TPI screen after 3 per month. Brief them every shift and log every screen they assist with.
BSG staff monthly tracker
Log TPI screen
TPI screens today
| # | Client | Time | Booked by | Revenue | Outcome |
|---|
No TPI screens logged today
Wrap up
Shift summary
$0
Revenue
0
Sessions
0
TPI screens
0
Memberships
$0
Est. pay cost
—
Rev / pay ratio
Simulator cost today
Log simulator slots in Sim Bookings to see cost here.
End of shift checklist
Every client today rebooked or has a follow-up plan
Next week's unconfirmed simulator slots released back to BSG
BSG staff TPI screen counts updated in dashboard
Membership leads flagged for follow-up
Clinical notes completed for all clients
Venue left clean — signage in place, SIM screensaver on
Reflection
Submits to Google Sheets and copies report to clipboard as backup
Simulator hire rates — BioGolf rate inc GST
| Pax | BioGolf $/pax | Total 1hr | RRP total | Discount |
|---|---|---|---|---|
| 1 | $30.40 | $30.40 | $38.00 | 20% |
| 2 | $20.80 | $41.60 | $52.00 | 20% |
| 3 | $15.75 | $47.25 | $63.00 | 25% |
| 4 | $12.60 | $50.40 | $72.00 | 30% |
| 5 | $11.70 | $58.50 | $90.00 | 35% |
| 6 | $10.80 | $64.80 | $108.00 | 40% |
BSG staff TPI bonus structure
BSG staff earn $5 per screen after 3 in a calendar month. Brief every shift. Log every screen they assist with in the TPI tab.
Key agreement rules
Only block BSG time for confirmed BioGolf bookings
No-show or cancellation within 24hrs — 1pax rate applies ($30.40)
All practitioners must be TPI Level 1 accredited and on BioGolf insurance
Conduct FREE TPI screens for all BSG venue staff members
Any marketing using BSG branding must be approved by BSG before posting
Track what is working to drive referrals from this venue. Log every tactic so Jack can replicate it across all locations.
Log a referral win
Referral playbook — what works here
| Tactic | Who | Action | Outcome | Repeat? | Date |
|---|
No referral wins logged yet — start building the playbook
Penrith proven tactics — replicate these
What worked at Penrith — use this as your baseline
Built personal relationship with venue owner (Rod) directly
Rod became an active referrer once he understood the product. Owner buy-in is the highest-leverage referral source.
Ran a free TPI screen for Rod and venue staff
Staff who experience the product first-hand sell it authentically. Free screens for staff are a non-negotiable at every venue.
Explained the TPI bonus structure clearly to all staff early
Staff are motivated once they know there is money in it for them. Brief them every shift and update them on their count.
Engaged directly with customers at the venue between sessions
Conversations in the lounge, on the simulator floor — not just in session. Be present in the venue, not just in the bay.
Followed up TPI screen clients with a 4-week program and next step
TPI screens that convert to programs convert to memberships. Never let a screen be a standalone event.
Logged a new agreement with Rod and Stacey — formalised the partnership
A formal agreement means both parties are committed. Push for this at every venue once you have a working relationship.
Conversation starters that work
Use these on shift — proven openers
To a venue staff member
"Have you had a BioGolf screen yet? We do them free for all staff here — takes 20 minutes and tells you exactly what is limiting your swing."
To a customer hitting in the sim next to you
"Your swing looks like you have some rotation restriction — that is actually fixable. We do a movement screen here that identifies exactly what is going on. Want to know more?"
To the venue owner / manager
"The more your staff understand what we do, the more they refer. Every TPI screen your staff sells earns them $5 once they hit 3 in a month — do your team know that?"
After a great session — membership close
"The single best way to keep these results going is the BioGolf Method membership — one group class a week and a private session each month for $99. Most people make the decision in the first week."